Imperial Health Plan

https://www.imperialhealthplan.com/california
General Toll-Free Number: 1.800.708.8273 TTY: 711
General Number: 1.626.708.0333
Fax: 626.380.9066

English & Spanish: 1.800.838.8271
Chinese: 1.800.708.5976

Hours:
October 1 through March 31 (except holidays)
Monday-Sunday 8am-8pm PST

April 1 through September 30 (except holidays)
Monday-Friday 8am-8pm PST

Claims Submissions:

Address:
Imperial Health Plan of California, Inc.
PO Box 60874
Pasadena, CA 91116

Provider Services: 1.800.830.3901

Office Ally Payer ID Encounter Data: IHPEN

Transportation:

https://astivahealth.com/supp-transportation/

Call: 1.844.743.7179, TTY: 711
24 hours a day, 7 days a week
24 hours Advanced Scheduling is recommended.

Online: carecar.co/schedule

For more information, please refer to your plan Summary of Benefits or call Astiva Member Services 1.866.688.9021, TTY 711. Hours of Operation are 8AM to 8PM, seven days a week.

Notice from Imperial Health Plan:

Medicare Updates
Information Related to COVID-19