About Us

About IMS

IMS delivers Practice Management and Administrative Services to individual physicians, group practices, FQHCs, and hospitals. IMS focuses on regulatory compliance, customer and provider experience, and measurable quality outcomes. IMS uses enhanced data analytics which enables the practice to regulate and improve overall medical spending, as well as the successful management of HEDIS and STAR measures. Maintaining current technology is critical in the managed care environment, the development of automated reports will result in the ability to build provider protocols which will enhance the health care outcome of the member, all while capitalizing on revenue compensation.

With the evolution of the members financial risk shifting from the health plan to the provider, it is important to have an MSO team that understands the intricate concept of managed care and is knowledgeable of health plan goals and regulatory requirements. The IMS team was carefully selected for their experience in the industry coming from a wide range of various nationwide health plans, California IPAs, and other MSO’s. This collective experience and expertise enables IMS to thoughtfully establish best practice protocols based on previous lessons learned and proven models constructing an effective multi-payor environment.

What makes IMS unique

The IMS team! Our team comes from a wide range of managed care experience – from working at national health plans and hospitals systems to being hands on with the patients. Our team understands the barriers and are here to help you navigate the managed care system. We understand the challenges your members face in getting timely authorizations or simply having their questions answered in a way where they can understand. We understand the value of time and know the challenges Providers experience in trying to get claims paid and how that time could be better utilized towards member experience. IMS has invested in the infrastructure and uses cutting edge technology to streamline processes, develop automation which allows our staff time to listen, and provide timely results. IMS is about removing barriers and problem solving in order to offer the client, the provider, and member the best experience possible.

Additionally, IMS offers concierge type programs designed to compliment and align with the health plans quality and satisfaction goals. If you would like to hear more about our programs, contact our Provider Relations team by emailing us at providerrelations@imsmso.com.

Lastly, IMS is set up to support and expedite the entrepreneurs who are patient-centered, motivated, quality driven and are looking to become an Independent Physician Association/Medical Group or grow and expand. We offer a wide range of assistance from helping you obtain your RBO, identify areas where money is being wasted or left on the table, develop your network to penetrate or expand new markets, and we offer various cost-effective solutions to becoming Knox-Keen licensed. If you would like to learn more, contact our Provider Relations team by emailing us at providerrelations@imsmso.com.

Our mission

To provide a comprehensive, value added management and support system for all that we serve including health plans, physician groups, private practices, FQHCs and hospitals by breaking through barriers, offering innovative solutions, being accountable for results, and providing the best possible experience and outcome.

Our vision

To optimize automation to enhance the focus on member-centric quality outcomes striving to attain a higher quality of life for the member and higher financial returns to the client while providing “concierge” level customer services at all times.

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