Imperial Health Plan
General Toll-Free Number: 1.800.708.8273 TTY: 711
General Number: 1.626.708.0333
Fax: 626.380.9066

English & Spanish: 1.800.838.8271
Chinese: 1.800.708.5976

October 1 through March 31 (except holidays)
Monday-Sunday 8am-8pm PST

April 1 through September 30 (except holidays)
Monday-Friday 8am-8pm PST

Claims Submissions:

Imperial Health Plan of California, Inc.
PO Box 60874
Pasadena, CA 91116

Provider Services: 1.800.830.3901

Office Ally Payer ID Encounter Data: IHPEN


Call: 1.844.743.7179, TTY: 711
24 hours a day, 7 days a week
24 hours Advanced Scheduling is recommended.


For more information, please refer to your plan Summary of Benefits or call Astiva Member Services 1.866.688.9021, TTY 711. Hours of Operation are 8AM to 8PM, seven days a week.

Notice from Imperial Health Plan:

Medicare Updates
Information Related to COVID-19