Brand New Day Health Plan
Phone: 866.255.4795
Fax: 657.400.1208
24 Hr Nurse Line: 888.687.7321

(Year Round) Monday-Friday 8am-8pm PST.

Claims Submissions:

Brand New Day
P.O. Box 93122
Long Beach, CA 90809

Phone: 866.255.4795 ext. 2014
Fax: 657.400.1204

Office Ally Payer ID for Claims: UC001
Office Ally Payer ID for Encounter Data: UC002


Schedule Routine Transportation (to and from doctor visit’s)
Call: 1.855.804.3340, TTY: 711
Monday – Friday 8 a.m. – 6 p.m.

Schedule Medical Transportation (non-urgent)
Call: 1.855.804.3484, TTY: 711
Monday – Friday 8 a.m. – 6 p.m.

Brand New Day Health Plan Compliance Training:

Compliance Training

The Centers for Medicare and Medicaid Services (CMS) and other federal and state regulators require that Brand New Day ensure that its, employees, volunteers, senior management, and board of directors are aware of specific government rules and regulations. In order to meet this requirement, please take these steps:

  • Complete the four training modules below by clicking on each.
  • Complete the attestation below the training.
  • Hit the submit button which will send the attestation to Brand New Day for archival.

General Compliance Training

Code of Conduct

Brand New Day Model of Care (MOC) Training

Fraud, Waste, and Abuse Training

ICE Offshore Attest Form

For questions, email the Compliance Department at

Vaccine icon Vaccines & Testing

Do you have questions about the COVID-19 vaccine or testing? Please see links below.

California Vaccine Information
Testing Information

Find Vaccine Locations:

Medical cross icon How to Access Care

Your Brand New Day plan offers virtual and in-person options for care. Find out more and learn when you should see a doctor.

Where to Find Care

Document stack icon Plan Coverage

Learn what’s covered by your plan for COVID-19 and find additional information on coverage for routine care.

What’s Covered By My Brand New Day Plan?

© Copyright - IMS MSO

Innovative Management Systems says

I understand that I am leaving the Innovative Management Systems web site.

You will be redirected to

Click the link above to continue or CANCEL