Brand New Day Health Plan
Phone: 866.255.4795
Fax: 657.400.1208
24 Hr Nurse Line: 888.687.7321

(Year Round) Monday-Friday 8am-8pm PST.

Claims Submissions:

Brand New Day
P.O. Box 93122
Long Beach, CA 90809

Phone: 866.255.4795 ext. 2014
Fax: 657.400.1204

Office Ally Payer ID for Claims: UC001
Office Ally Payer ID for Encounter Data: UC002

General Compliance Training
Code of Conduct
BND Model of Care (MOC) Training
Fraud, Waste, and Abuse Training


Schedule Routine Transportation (to and from doctor visit’s)
Call: 1.855.804.3340, TTY: 711
Monday – Friday 8 a.m. – 6 p.m.

Schedule Medical Transportation (non-urgent)
Call: 1.855.804.3484, TTY: 711
Monday – Friday 8 a.m. – 6 p.m.

Notice from Brand New Day Health Plan:

Brand New Day follows all guidance and protocols issued by the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS), Food and Drug Administration (FDA), and state and local public health departments in supporting our members’ needs.

06.23.20 COVID-19 Testing Site Updates for LA County:

04.22.20 COVID-19: Fast facts. What you need to know about prevention, symptoms, and when to see a doctor. (English | Spanish)

04.02.2020 CA Hotline Services & Help for Older Californians: Governor Newsom Launches Campaign to Protect Health and Well-being of Older Californians during COVID-19 Outbreak

03.25.20 County of Los Angeles: COVID-19 News for Senior – LA City/County Elder Nutrition Program

03.19.20 CalMatters.Org: Now that COVID-19 has swept CA, are you wondering what you can and can’t do?

03.16.20 California Dept. of Public Health (CDPH): COVID19 Guidance on Self-Isolation for Older Adults and Those Who Have Elevated Risk

© Copyright - IMS MSO

Innovative Management Systems says

I understand that I am leaving the Innovative Management Systems web site.

You will be redirected to

Click the link above to continue or CANCEL