Information
Your experience is important to us! Our website is designed as a tool for you to easily navigate and find the answers you’re looking for. You may also speak with one of our IMS representatives for fast and friendly assistance.
Innovative Management Systems
13200 Crossroads Pkwy. N., #315 City of Industry, CA 91746
1-323-800-8283
1-800-285-6164 (toll free)
711 (TTY)
customerservice@imsmso.com
To anonymously report compliance/fraud, waste, abuse concerns:
Compliance Anonymous Hotline (available 24 hours a day/7 days a week):
1-323-579-0730
Link to more information: https://imsmso.com/contact/
Hours of Operation
Monday through Friday
8:30am-5:30pm PST
Link to our Holiday Schedule:
https://imsmso.com/contact/calendar/